Click on the coloured buttons below to see an overview of some of the roles available within this area of the business. The boxes to the right give you an idea of what the role entails, the experience you might need to carry out the role as well as some qualifications that may be desirable to the recruiting manager.


DCO Managers

What will I be responsible for?

To manage residential units within the Centre ensuring a safe, secure and decent environment is provided in line with contractual, company and Home Office standards. Provide advice, coaching and support to staff in order to maximise the efficient and effective running of the residential units.

What decision/change authority will I have?

Manage the provision of a safe, secure, clean and decent environment in which detainees feel protected and receive their rights in line with contractual obligations and company policies and procedures. Deploy staff effectively and appropriately to ensure the cost effective smooth running of the operation. Ensure all operational and emergency procedures are adhered to in line with company policy. Coach and support staff development to maximise staff performance, motivation and contribution. Organise and manage the provision of timely accurate data for management recording and decision making. Implement and monitor effective ACDT systems to minimise incidents and issues within the Centre. Manage the operation of the detainee complaints procedure to ensuring compliance with company standards and procedures. Manage resources effectively and efficiently to ensure quality of service and best value for money. Undertake other managerial duties as required to ensure the smooth and effective running of the Centre.

Who will I work with?

Interacts with a number of cross functional and external contacts in order to deliver quality care provision.

What projects/people will I lead?

Helps to develop other members of their team, or act as a specialist within area of work.

What technical expertise will I need?

Home Office Approved DCO Badge holder.

What experience will I need?

Management or supervisory experience within a custodial environment is required.

Will I need formal qualifications?

Successfully completed the DCO Initial Training Course and NVQ/Apprenticeship Level 3 in Custodial Care or working towards.

Can I take ownership of my personal development?

Yes! Visit The learning zone (via the Milife homepage) to complete any one of the following eLearning courses:

Introducing Excel, Excel 2010 Beginners, Excel 2010 Intermediates, Introducing PowerPoint, PowerPoint 2010 Beginners, PowerPoint 2010 Intermediate, Using Email Effectively, Coaching skills, Mentoring skills, Supporting skills, Best practice for effective business writing, Absence management, Appraisal interviewing, Do or delegate, Mireview facilitating great performance management, The Assertive manager, Understanding leadership, Decision making, Managing meetings, Effective writing, Setting objectives, The effective leader, Influencing skills, Questioning skills, Negotiation skills, Making objectives happen, Performance troubleshooting, Giving presentations, Preparing presentations, Preparing presentations test, Training for non-trainers, Project management, Developing leadership.

Where else will my skills and experience be relevant

Many of the skills you demonstrate within your current role will be transferable to a variety of roles within other areas of Mitie. Click on the function icons below to see where your current skillset could take you.

Internal vacancies

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