Click on the coloured buttons below to see an overview of some of the roles available within this area of the business. The boxes to the right give you an idea of what the role entails, the experience you might need to carry out the role as well as some qualifications that may be desirable to the recruiting manager.


Team Leader – HR Support Centre
e-Learning Instructional Designer

What will I be responsible for?

Manages and supports HR Advisors to provide and deliver a comprehensive HR advisory service to managers across the business in line with company policies, procedures, legislation and best practice

What decision/change authority will I have?

Has the ability to challenge and influence key decision makers and is assertive and confident in approach. Is expected to make contributions to impove part of a current system, standard or process

Who will I work with?

Builds strong professional relationships with operational managers, wider HR team

What projects/people will I lead?

Able to identify training needs and coach team members

What technical expertise will I need?

Articulate in both written and verbal communication. Computer literate. Preferably educated to degree level

What experience will I need?

Experienced generalist HR professional preferably from a commercial environment. Experienced at taking a leading role within a team. Strong generalist HR background and experience of complex HR issues including redundancies, dismissals, change management (including good understanding of TUPE and pensions issues). Up to date knowledge of employment law and best practice in HR. Articulate in both written and verbal communication. Excellent understanding of instructional design methods and a proven ability to create engaging and instructionally sound classroom and/or e-learning in a wide variety of topic areas

Will I need formal qualifications?

Can I take ownership of my personal development?

Yes! Visit The learning zone (via the Milife homepage) to complete any one of the following eLearning courses:

Corporate Induction
Equality & Diversity (online)

Where else will my skills and experience be relevant

Many of the skills you demonstrate within your current role will be transferable to a variety of roles within other areas of Mitie. Click on the function icons below to see where your current skillset could take you.

Internal vacancies

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