Click on the coloured buttons below to see an overview of some of the roles available within this area of the business. The boxes to the right give you an idea of what the role entails, the experience you might need to carry out the role as well as some qualifications that may be desirable to the recruiting manager.


Senior HRM
Industrial Relations/
Employee Engagement

What will I be responsible for?

Acts as subject matter expert in all aspects of employee relations queries, policies and processes. Proactively manages and prioritises own work, ensuring that managers comply with HR and specialist policies and procedures. Ensures that expert support and information are available

What decision/change authority will I have?

Is expected to fine tune the operations of the services/systems in order to maximise performance and ensure effective delivery, eg may reallocate tasks within the team to increase effectiveness. Skilled influencer

Who will I work with?

Operates as a member of the senior team contributing to the forumlation and development of strategies and plans and takes accountability for designated projects

What projects/people will I lead?

As level 6

What technical expertise will I need?

Demonstrates strong judgement/aptitude, ability to delegate tasks, interpret results and review work of others

What experience will I need?

Experienced in supporting management teams, operating at senior level. Excellent presentation and communication skills, thorough knowledge of HR policy and procedure, legislation and best practice. Experience of developing HR as a function and supporting the development of others

Will I need formal qualifications?

CIPD qualified (Chartered member)
Certificate in Employment Relations Law & Practice

Can I take ownership of my personal development?

Yes! Visit The learning zone (via the Milife homepage) to complete any one of the following eLearning courses:

Corporate Induction
Equality & Diversity (online)

Where else will my skills and experience be relevant

Many of the skills you demonstrate within your current role will be transferable to a variety of roles within other areas of Mitie. Click on the function icons below to see where your current skillset could take you.

Internal vacancies

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