Click on the coloured buttons below to see an overview of some of the roles available within this area of the business. The boxes to the right give you an idea of what the role entails, the experience you might need to carry out the role as well as some qualifications that may be desirable to the recruiting manager.


Support Worker

What will I be responsible for?

Establishes a working relationship with service users and observes any changes in their wellbeing and reports any areas of concern to ensure all service users receive appropriate help and assistance. Carry out care according to a service users care plan

What decision/change authority will I have?

Is expected to make recommendations to improve the efficiency of set routines or work schedules

Who will I work with?

Interacts mostly with their service users, immediate peers and supervisors

What projects/people will I lead?

Uses resources available to deliver the outputs efficiently and on time

What technical expertise will I need?

Requires good domiciliary care understanding of role requirements, verbal and written communication skills. Knowledge of H&S and safe working practices. Strong customer care focus. Understanding of safeguarding

What experience will I need?

Entry point for support worker role. Good communication skills, ability to work effectively as a member of the team, good time management skill. Excellent customer service skills

Will I need formal qualifications?

Can I take ownership of my personal development?

Yes! Visit The learning zone (via the Milife homepage) to complete any one of the following eLearning courses:

Mandatory Induction programme, Skills for Care Common Induction Standards, Medication, Fire Safety, Food hygiene, Infection Control, Safeguarding awareness, First aid, Handling Information, Mental Capacity, Deprivation of Liberty Safeguards, Regalement, Continence care, Stoma and Catheter care, Pressure area care/tissue viability, Risk assessment, Diabetes, Challenging behaviour, Annual refresher training mandatory, Corporate Induction, Equality & Diversity essentials, Excellence every Day, Caring for your customers, Time Management, Effective communication skills, Business Contingency planning, QHSE induction, Planning your own development

Where else will my skills and experience be relevant

Many of the skills you demonstrate within your current role will be transferable to a variety of roles within other areas of Mitie. Click on the function icons below to see where your current skillset could take you.

Internal vacancies

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