Click on the coloured buttons below to see an overview of some of the roles available within this area of the business. The boxes to the right give you an idea of what the role entails, the experience you might need to carry out the role as well as some qualifications that may be desirable to the recruiting manager.


Registered Branch Manager

What will I be responsible for?

To provide effective leadership and management at branch level to ensure the cost effective delivery of services, that the branch office and staff are fully competent with all policies, procedures and regulation, and that all business objectives and targets are met

What decision/change authority will I have?

is expected to maintain quality of service to customers. Expected to seek opportunities to grow the business

Who will I work with?

Create and deliver effective relationships with internal and external stakeholders, through regular contact. Management of the strategic priorities of the company within the branch

What projects/people will I lead?

Control resources to achieve quality of service whilst keeping within budget and time constraints. Recruit, lead and develop the team. Control resources to achieve quality of service whilst keeping within the budget and promoting business growth

What technical expertise will I need?

Requires good working knowledge of branch management. Good working knowledge of relevant social care legislation. Understanding of safeguarding and responsibilities

What experience will I need?

Likely to have a minimum of 1-3 years management experience as well as 2 years in social care. Demonstrated solid business and marketing acumen as well as critical thinking skills.

Will I need formal qualifications?

Can I take ownership of my personal development?

Yes! Visit The learning zone (via the Milife homepage) to complete any one of the following eLearning courses:

Corporate Induction, Guide to being a Mitie manager, Equality & Diversity essentials, Social selling, H&S Law – A Manager's Guide, Risk assessment, Protecting sensitive data, Accident Reporting & Investigations, Management Skills for New Managers, Introduction to People Management, IOSH Managing Safely, Shades of Perception, Coaching skills, Report writing, Absence Management, Employment Law, Finance for non-finance managers, Internal IT systems i.e Coldharbour, Mandatory Induction programme, Skills for Care Common Induction Standards, Medication, Fire Safety, Annual refresher training mandatory, Business Contingency planning, Team building, Selection interviewing, Managing meetings, Performance management, Local authority safeguarding for managers, Understanding profit and loss, Mentoring skills , Managing yourself and enhancing you sales performance, MiAcademy – Level 3

Where else will my skills and experience be relevant

Many of the skills you demonstrate within your current role will be transferable to a variety of roles within other areas of Mitie. Click on the function icons below to see where your current skillset could take you.

Internal vacancies

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