Click on the coloured buttons below to see an overview of some of the roles available within this area of the business. The boxes to the right give you an idea of what the role entails, the experience you might need to carry out the role as well as some qualifications that may be desirable to the recruiting manager.


General Manager

What will I be responsible for?

Leads operation team. Manages the division's budget by monitoring contracts, reviewing, scheduling and authorising expenditures and analysing variances. Involved in strategic planning, resource, human resources, leadership techniques, production methods and co-ordination of people and sources

What decision/change authority will I have?

Is expected to fine tune the operations of the services/systems in order to maximise performance and ensure effective delivery e.g. may reallocate tasks within the team to increase effectiveness

Who will I work with?

Manages senior internal and external relationship which are important for current delivery

What projects/people will I lead?

Manages senior internal and external relationship which are important for current delivery

What technical expertise will I need?

Considerable knowledge of appropriate methods in dealing with individuals and groups. Ability to motivate, develop and direct people as they work to identify the best people for the job.

What experience will I need?

Minimum 3 years of operational experience

Will I need formal qualifications?

Can I take ownership of my personal development?

Yes! Visit The learning zone (via the Milife homepage) to complete any one of the following eLearning courses:

Corporate Induction
QHSE induction
Guide to being a Mitie manager
Mitie Academy
Equality & Diversity essentials
Effective communication skills
Presentation skills
Advanced Excel functionality
Social selling
Shades of perception
Internal IT systems ie. SAP
The Bribery Act

Where else will my skills and experience be relevant

Many of the skills you demonstrate within your current role will be transferable to a variety of roles within other areas of Mitie. Click on the function icons below to see where your current skillset could take you.

Internal vacancies

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