Click on the coloured buttons below to see an overview of some of the roles available within this area of the business. The boxes to the right give you an idea of what the role entails, the experience you might need to carry out the role as well as some qualifications that may be desirable to the recruiting manager.

AVAILABLE ROLES

Telemarketing
Telesales
Research

What will I be responsible for?

To support regional sales teams in securing appointments for new business. Undertake telephone research to ascertain key buyer and organisational information to support the sales teams in identifying future business prospects. Undertake marketing intelligence activities such as reviewing and researching on relevant clients/markets where there are opportunities

What decision/change authority will I have?

Is expected to make recommendations to improve the efficiency of set routines or work schedules

Who will I work with?

Interacts mostly with their immediate peers and supervisors

What projects/people will I lead?

Uses resources available to deliver the outputs efficiently and on time

What technical expertise will I need?

Requires computer literacy, good verbal and written communication skills and excellent telephone skills

What experience will I need?

Entry point for those with clerical experience or A level student school leavers or equivalent qualification

Will I need formal qualifications?

No formal qualifications are needed for this type of role

Can I take ownership of my personal development?

Yes! Visit The learning zone (via the Milife homepage) to complete any one of the following eLearning courses:

Corporate Induction
QHSE induction
Equality & Diversity overview
Plan your own development
Excellence every Day
Caring for your customers
Time Management
Effective communication skills
MS Office applications – Level 1
Introduction to health & social care

Where else will my skills and experience be relevant

Many of the skills you demonstrate within your current role will be transferable to a variety of roles within other areas of Mitie. Click on the function icons below to see where your current skillset could take you.

Internal vacancies

Click the arrows to view other pathways